Rock chip repair only. No replacements, no side or rear window work. If your damage needs replacement, we'll tell you — and point you to someone who does.
Boise Glass Repair works with Liberty Mutual insurance to repair windshield rock chips at little to no cost to you. Most Liberty Mutual comprehensive policies cover chip repair with no deductible — meaning you may pay $0 out of pocket.
Does Liberty Mutual Cover Rock Chip Repair?
Most Liberty Mutual comprehensive auto policies cover windshield chip repair with no deductible. We verify your specific coverage before scheduling. If it's covered, you pay $0. If it's not, we give you the cash price upfront — no surprises.
How the Liberty Mutual claim actually works
One thing worth knowing up front: Liberty Mutual will only open a claim if you open it.They won't take it from us — no glass shop can file a claim on a customer's behalf. So anyone promising to “handle the whole thing” is glossing over the part that has to be yours. The good news is it takes about five minutes, and you don't have to do it alone.
- Easiest way — do nothing before we arrive.Tell the technician you're using Liberty Mutualwhen he gets there. He'll call with you, right at the vehicle, and the claim gets opened and assigned while you're standing together.
- Prefer to call ahead? Open the claim yourself — and make sure you assign Boise Glass Repair as the shop. That's the step people miss. A claim with no shop assigned can't be billed against, and the visit stalls.
- Already have a claim open? No problem — we can call together when we arrive and get BGR assigned to it then.
Once the claim is open and we're assigned to it, the billing side is ours.
How to Use Your Liberty Mutual Insurance
- Schedule your repair online or call us at (208) 901-5888
- Our mobile technician comes to your home, office, or driveway
- You open the claim — only the policyholder can — and we call your carrier with you
- You pay nothing if your policy covers the repair
Why Choose Boise Glass Repair?
- Mobile service throughout the Treasure Valley — we come to you
- Same-day appointments available
- Direct billing to Liberty Mutual and all major carriers
- Fast repairs — usually 10–15 minutes
- No hassle claim filing — we handle the paperwork
Liberty MutualInsurance & Rock Chip Repair — FAQ
- Does Liberty Mutual cover windshield rock chip repair?
- Most Liberty Mutual comprehensive auto insurance policies cover rock chip repair with no deductible — meaning your repair may be completely free. Coverage varies by policy, so we verify yours before we start.
- Do I need to call my insurance company first?
- The claim has to be opened by you — insurers don't let a shop open one for a customer. But you're not doing it alone: tell the tech you're using insurance and he'll make the call with you at the vehicle. Once it's open and we're assigned, the billing is ours.
- Is rock chip repair really $0 out of pocket with insurance?
- For most comprehensive policies, yes — chip repair carries no deductible, unlike a full replacement. We confirm your coverage before booking so there are no surprises.
- How long does a rock chip repair take?
- Most repairs take about 10–15 minutes. Our mobile technician comes to your home, office, or driveway anywhere in the Treasure Valley, so there is no shop to drive to.
- What if my chip cannot be repaired?
- If the damage is too large or sits in your direct line of sight, we'll tell you honestly and point you to a trusted replacement shop. We do rock chip repair only — no replacements or upsells.
More about your local Boise windshield repair specialist.